Cancellation and Refund Policy
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YOKINS INSTRUMENTS PRIVATE LIMITED values its customers and strives to provide a smooth and transparent shopping experience. Our cancellation and refund policy is designed to be as fair and flexible as possible.
Order Cancellation
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Cancellation requests will be accepted only if made within 1–2 days of placing the order.
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Once an order has been processed or dispatched for shipping, it cannot be cancelled.
Damaged or Defective Products
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If you receive a damaged or defective product, please report it to our Customer Service Team within 1–2 days of delivery.
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The product will be inspected by our team, and upon verification, a suitable resolution (replacement or refund) will be provided.
Product Not as Described
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If the product received does not match the description or your expectations, please notify our Customer Service Team within 1–2 days of receipt.
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After reviewing your concern, we will determine the appropriate course of action.
Refunds
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Once a refund is approved, it will be processed within 3–5 business days to the original payment method.
Warranty Registration
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If your product comes with a warranty, please make sure to register for warranty immediately after purchase to avail warranty benefits.